**** service from FNB private

I don’t know why FNB expose their Clients to this CCD Couriers Company.

The level of incompetence is out of this world.

I app**** for bank card via the FNB app, got a message CCD couriers will call you and arrange for delivery and no call, then Friday the 19 September 2025 a CCD Driver pull up at my Gate to deliver the card and i was not around. Spoke with the Driver to come back on Monday the 22nd of September 2025. Monday a Guy by the name Kabelo calls to arrange for my card to be delivered i explain to him the friday incident he then say He will call me back and never called until today the 25th of September 2025 a very rude Ashley called me to arrange for my card to be delivered after 5 business days and the call did’nt end well.

I then called FNB help desk and explain my problem. the stupid Agent just transfered me back to CCD Couriers call Centre without even telling me. I wonder i will get my card