**** service from FNB Kulula Card division

I have a big problem with Kulula Card division. Tried to contact Mariska Roussow but she didn't reply to my emails. Basically I have a debit order that should help with the collection of my payments. Kulula Card become so lazy that once they use the debit and next month not. Then they call me and demand payment immediately! The payment is taking 2 days but some demanding sms are sent and my card is blocked. I have ENOUGH of this treatment. The employees that I communicate with lately still want to sound smart instead of owning up to what the company is doing. I already complained to the ombudsman about Kulula Card once. Their service is disappointing. I am asking myself: how stupid can you get to treat your customer in such arrogant way? I need to sort out this mess asap. Really have enough By the way why you can not post the complain on your website? FNB YOUR WEBSITE IS NOT UP TO STANDARDS!