1 reviews | Active since Nov 2014
**** service from FNB
<p>I contacted FNB on 27 December to complain about a debit order that went through my account which was unauthorized and was advised that I will be contacted within 2 to 3 days and still today no call. I was debited by a company called Royalcraft and do not have any account with them.It seems that FNB knows something about this because its only FNB customers that are complaining and they also have the banking details.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)