**** SERVICE FROM ALL ANGLES

THE SERVICE I AM RECIVING FROM FNB DOESN'T DESERVE A RATING,

I LOGGED A COMPLAINT ON THE 8TH SEPTEMBER REGARDING A RUDE CONSULTANT AND MY CARD NOT BEING DELIVERED.

I WAS PROMISED A DELIVERY ON THE 10TH- DOLOLO AGAIN RECEIVED A CALL FROM THE CALL CENTRE ON THE 12TH THAT MY CARD WILL BE DELIVERED YESTERDAY 17TH - DOLOLO(NOTHING). BETWEEN ALL THESE PROMISES I'M THE WHO'VE BEEN CALLING THE CALL CENTRE SPEAKING TO DIFFERENT PEOPLE.. EVENTUALLY I WAS GIVEN JESH GOVENDER'S NUMBER I HAVE BEEN SPEAKING TO WITH NO ASSISTANCE, I WAS THEN PROMISED A DELIVERY TODAY THE 18TH - NO DELIVERY WAS MADE, SHE DOESN'T EVEN KNOW WHICH COURIER IS DELIVERING MY CARD. I CALLED THOSE COURIERS NO ONE KNOWS ANYTHING ABOUT THIS DELIVERY..

I CALLED TO TRACK THE NUMBER OF THE BRANCH WHERE MY CARD WAS SUPPOSED TO BE DELIVERED I GOT A SHOCK OF MY LIFE, THAT CARD IS NOT EVEN PROCESSED FOR DELIVERY THAT WAS SUPPOSED TO HAPPEN.. THE MANAGER GABRIEL DU PLESSIS IS THE WHO DEALS WITH DELIVERIES.

I AM SHOCKED TO GET SUCH SERVICE FROM A RUDE CONSULTANT AND INCOMPITENT MANAGERS, CLEARLY FNB SHOULD LOOK AT STAFF THEY ARE HIRING!!!!