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Cecilia C

1 reviews | Active since Sept 2018

03 Sept 2018, 21:24

Service fees

Iam very disappointed with high service fee that I was charged by FNB when I called the premier banking they said they could not assist . Even incurring note than R800 on services fee it’s day light *******

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Sept 2018, 09:15
Official

Good day Cecilia Malawana Chiteule,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Premier Resolution Centre who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints Team

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