1 reviews | Active since May 2014
Service fee rev from 12 Nov
FNB, it has been 20 working days since your telephonic conversation with me stating that you will be refunding the services charges you took from my account with no authority to do so. You needed 14 working days to do your calculations and refund. But 20 days later have you run out of paper to do your sums? Obviously counting on your fingers and toes hasn't worked out for you. Do you need an actuary to help you? Right now you appear to have no moral compass, completely *********** and have an absolute disregard for TCF
Hello NishkaR,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello NishkaR,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)