IK
Irma K
1 reviews | Active since Aug 2017
02 Jul 2019, 13:26
Service dispute
I do not want to complain every time, but I stopped services on my account and it keeps popping up. Please phone me during office hours *** Or after hours ***
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
02 Jul 2019, 15:00Good day Irma Kidson,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply02 Jul 2019, 15:00
Official
Good day Irma Kidson,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
IK
Irma K's updateReviewer Update
02 Jul 2019, 16:11FNB phoned me and promise that a consultant will phone back to verify my details. It is 2 hours later and still no response. I knock off at 16h30 ***) and if they are going to phone me back after hours ***) will be a surprise. Can someone please respond to my DEBIT ORDER COMPLAINTS?????
IK
Irma K's update02 Jul 2019, 16:11
Reviewer Update
FNB phoned me and promise that a consultant will phone back to verify my details. It is 2 hours later and still no response. I knock off at 16h30 ***) and if they are going to phone me back after hours ***) will be a surprise. Can someone please respond to my DEBIT ORDER COMPLAINTS?????