Service Displeasure

Good Day

I wish to express my displeasure at the level of service I am receiving. As a private client account holder, I am finding that it is becoming challenging for Jeffery Mashsba my banker to answer my calls as I have been calling him since the end of November till to date and he has not at once returned my calls, which makes me wonder if he is a suitable candidate to assist.

We have been working the matter of getting my Business account cleared so that I can start doing business with my clients and for some reason known to him, he has not been available with any correspondence from Veronica. I now feel more of a ******** because of the ***** Department (Veronica) not providing any evidence of wrongdoing. What’s strange is that FNB is busy collecting monthly fees on the Business account yet I’m not able to use it. If clearing the account is a problem, then let’s rather close it because I’m giving money to the bank for no reason.

Kr,

Sibusiso Mashaba.