**** Service

About a month ago, I requested for my private role account to be downgraded to an aspire account. Also requested for my savings account to be closed. This was done nearly a month ago. This morning private banking piece were deducted from my account. I can never get hold of the banker as he blatantly tells me that he is mostly on the road and almost never in the office. This is the exact reason, that I have been busy moving my accounts to another bank, are used private wealth to have access to a private banker, however this private banker is never available. I’ve been paying bank fees and getting absolutely no assistance. As I am in China making use of a private banker for me is essential, the service that I was promised and never offered. I need someone to sort out this issue in these bank fees to be reversed so that I can be charged for the aspire bank fees that I requested for the downgrade. Please email me. Im in China so if you would need to call use +***