TM
Tshepo M
1 reviews | Active since Feb 2019
04 Feb 2019, 11:15
Service complaint
On the 12th of Jan 2019 we opened a Gold Business account at Soshanguve Crossing branch. Till this day our card hasn't been delivered and didn't receive the letter of account confirmation. The service we received was just horrific, now we just found put that we weren't even linked to the Business account and now being threatened that are account will be freezed if we don't link it soon. FNB this just not acceptable.
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FNB (First National Bank)'s replyOfficial
04 Feb 2019, 12:39Good Day Tshepo Mmutle Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply04 Feb 2019, 12:39
Official
Good Day Tshepo Mmutle Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***