EC
Eleanor C
1 reviews | Active since May 2019
29 Aug 2022, 03:48
Service bad
On the 2nd of August I received an email stating my account is being put on hold due to ********** activity, ***** department didn't calls me first but decided to freeze my account instead and its 4 weeks later been to 3 branch service is bad waiting over 1 hour been to Randburg Alberton and mall of the south. Email the complaint dept been advise to go back to branch and they call ***** dept I'm still unable to access money just want the money in the account How do you expect me to do that? Its my hard earned money . This ain't fair .
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Replies (2)EC
Eleanor C's updateReviewer Update
30 Aug 2022, 06:22Well still now reply from the relevant dept hey. Really not going to one of fnb branch to get this sort out. But I guess fnb will never sort this problem just want the account unblock and transfer the money. But they still have the account on hold. And I thought I switched to fnb. I think twice now. The service is really bad
EC
Eleanor C's update30 Aug 2022, 06:22
Reviewer Update
Well still now reply from the relevant dept hey. Really not going to one of fnb branch to get this sort out. But I guess fnb will never sort this problem just want the account unblock and transfer the money. But they still have the account on hold. And I thought I switched to fnb. I think twice now. The service is really bad
EC
Eleanor C's updateReviewer Update
01 Sept 2022, 07:07what a joke phone yesterday the ***** dept line is busy and hold on for a very 30 minutes. someone toke down my details and still no one has been in contact with me. the service is ridiculously bad. going to the branch is just a bad then calling in.
EC
Eleanor C's update01 Sept 2022, 07:07
Reviewer Update
what a joke phone yesterday the ***** dept line is busy and hold on for a very 30 minutes. someone toke down my details and still no one has been in contact with me. the service is ridiculously bad. going to the branch is just a bad then calling in.