SERVICE AT TELLERS TERRIBLE

<p>MY BLOOD PRESSURE GOES SKY- HI EVERYTIME I HAVE TO GO TO FNB LADYSMITH BRANCH.</p> <p>AS A BUSINESS CUSTOMER, I HAVE TO STAND IN THE SAME LINE AS PRIVATE CUSTOMERS TO MAKE DEPOSITS. EVEN THOUGH THERE IS A TELLER MARKED "BUSINESS TELLER", AND A VERY POOR ATTEMPT IS MADE TO SEPARATE BUSINESS AND PRIVATE CUSTOMERS. I AM ALWAYS AT THE BANK AT 09H00 WHEN THEY OPEN, BUT SPEND 40-50 MINUTES IN A QUEUE EVEN WHEN IT IS NOT THE END OF THE MONTH BUSY TIME. I LEFT MY PLACE IN THE QUEUE TODAY TO FIND SOMEONE WITH AUTHORITY TO MAKE A SEPERATE LINE FOR THE BUSINESS CUSTOMERS, BUT WAS TOLD THAT THE TELLERS HAVE THEIR OWN SUPERVISORS AND I HAVE TO COMPLAIN TO THEM. NEEDLESS TO SAY, I COULD NOT FIND THE RIGHT SUPERVISOR TO HELP. THIS HAS BEEN GOING ON FOR TO LONG NOW. I HAVE A BUSINESS TO RUN AND CANNOT SPEND SO MUCH TIME IN THE BANK, BECAUSE BANK OFFICIALS CAN NOT DO THEIR JOBS PROPERLY.</p>