**** service at FNB gateway
<p>Waited 30 mins to be attended to.. there were 4 consultants at the cubicles and only one was assisting customers. One was having a conversation with 3 of her colleagues at the desk whilst i sat and waited.... nobody acknowledged myself or the other customers to tell us what the delay is but everyone carried on with their wonderful existance. I PAY for the service but i recieved nothing and its not the first time at the fnb gateway branch. I will definately be moving my account elsewhere.... what really ****ed me off is being asked WHY i need a statement.... annoyed!!!</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
