**** service and no Letter of Demand or notififcation.

I lodged a complaint against FNB for a student loan, where we have agreed in writing that I would pay a lower amount of R2000 and that the account be transferred on my name. I have not missed a payment and I have requested that all correspondence be sent to me as I will be taking over the sureties liability, They have black listed surety without any letters of demand and/or notification. This is terrible service to black list a pensioner, they have all the notes on who to call, today I lodged 3 call backs and tehri website conveniently does note allow complaints as its broken; no customer service which is we closed all the accounts with them **** Bank.