*********** service addresing *****

I logged a ***** case on my card in April and was told it could take up to 2 weeks to investigate. i called 2 weeks later to follow up and was told it could take up to 30 business days. i now call again to follow up as no one can bother to communicate and get told that the case is closed with no comment.

i am beyond shocked at the pathetic level of service and communication to clients. i will be closing and removing all my funds from FNB.