AvD
Andre' van Deventer
1 reviews | Active since Mar 2012
02 Dec 2015, 09:50
Service Above & Beyond awesome!
My On Line banking had a unauthorised transfer so I immediately called the bank. Seemed like the account had been hacked, so ALL my accounts/cards had to be blocked/cancelled. I only had 4 days before I was going overseas so the replacement cards as well as the unblocking process had to be done fairly quickly. I was not very optimistic that this could be achieved, however, everyone involved went above and beyond to help. I am super impressed, this service and commitment was excellent! Bravo!!!!
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Replies (1)FNB (First National Bank)'s replyOfficial
02 May 2023, 21:58Hello andrevd,
I've received your compliment that you logged. Thank you so much for taking the time to compliment Monica.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"
I've received your compliment that you logged. Thank you so much for taking the time to compliment Monica.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"
FNB (First National Bank)'s reply02 May 2023, 21:58
Official
Hello andrevd,
I've received your compliment that you logged. Thank you so much for taking the time to compliment Monica.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"
I've received your compliment that you logged. Thank you so much for taking the time to compliment Monica.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"
