**** service

I have been calling non stop to be assisted with a revolving loan application which was successful but I am unable to make use of it. I just get referred from pilar to post and no one is assisting me. The voice promp asked for your ID and when putting it in it says you put in the incorrect amount of digit, I have done this about 20 times now and there is no option to talk to any one. I want assistance today,