service

<p>I took an fnb guaranteed cheque that i got from FNB Florida on the 11th of November 2015 to be purchased back since it was going to expire in 6-months time i.e. 11th of May. It was on the 5th of May and i advised them it is urgent since it going to expire. The matter was only action two weeks later when the cheque had expired. I came in today 2/06/2016 to check how come i haven't received the funds back into my account after 4 weeks. I was told the cheque is stale there is now a long procedure to get my funds back. I need the funds in my account urgent. Cheque serial number: 21518, from private client cheque account ***</p> <p>-Please help</p> <p> </p>