Service

I called in the call centre because I suspect ***** on my account, I called customer service and they transferred me to online department who told me that they cannot check for me if my passwords have been changed prior yesterday then online sent me to the ***** department and I spoke to Cynthia and was still told that there is no way that they can check and that online should be able to assist. I told her that I was transferred from online to her then asked who then should help and she said if onine cannot do it then she doesn't know who can, So can I find out who can help me with this issue seeing that your staff in te call centre are some what clueless and not even making an effort to find out and get back to me, Instead I advised that I will log a complain about this and Cynthia's response was okay then....