Service

I app**** for a credit card and was approved and that I will receive my card shortly. . While we finalized the account the consultant experienced system issues and would have contacted me back. But never did. When i phoned back the next week, I had to redo the entire process and was told that my card only needs to be printed and will be dispatched. When i phoned today, to follow up once again, they told me that nothing further has been done and that I must wait 3 - 7 working days. If i knew this process would be so delayed I would have gone to another bank - There is a reason why people apply for credit and plan accordingly. But now due to internal processes in the call centre, clients has to pay the price. -