pp
pat.moodley pat.moodley
1 reviews | Active since May 2013
30 Aug 2019, 10:07
service
I recently changed my phone device . Now i cant approve my online banking transactions . I logged into online backing via chat tried to link my new phone . I was told by Micaila Francis. K that i must make a payment of R301 and then wait 7 days for my phone to be linked. In the meantime how do i go about online banking.
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FNB (First National Bank)'s replyOfficial
30 Aug 2019, 12:32Good day Pat,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply30 Aug 2019, 12:32
Official
Good day Pat,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***