**** service

I have send a secured message to close my account with FNB and explained that I was living in New Zealand...advise given...go to your branch..once again explained that I live in NZ...advise...send mail to *** in order to close acc. I have send numerous mails without any response....I now all of a sudden can't access my acc on the app, according to the app I have the incorrect password...tried to change it....OTP send to cell phone number that's non existant...please note I have changed the settings in SA that I can receive OTP via email and have received it more than once via email. FNB please contact me as I want this account closed ASAP...**** service. You don't deserve 1 star.