Service

I app**** for a FNB platinum checque account bundle, they delivered my cheque card and I phoned them regarding my credit card and they said it was declined due to affordability. Did it ever occurred to you why I was declined and that I want to move to another bank with a balance transfer, but the internet application does not even ask! Want to cancel my checque card the the person told me I have to go into a branch to close my account. What's the use of a cheque bundle account without the credit card.