**** service

POOR SERVICE on the 02nd February I logged a call to close FNBy account CAS-***0-G1M6H1 I was told by Portia that it will be closed with in 7 days. I have been doing follow-ups and my account is still not closed. Yesterday I spoke to Edward and He said an agent will call be by the end of the day. No one called me. today again I made follow-up and I was assisted by a Rude Agent Jacqueline who told me that if I want an immediate closure of my account I should visisit the branch. after so long She just tell me that now! since 02 Fbruary until now! after that She rushed to terminate the chat.

FNB has poor service lately and with employees who have poor customer service.

I would not recommend FNB to anyone. they are full of ****.