1 reviews | Active since May 2016

16 May 2019, 18:36

**** service

I have the worse banker and worse private clients department to call. I asked my banker for a letter and she didn’t do it it’s been over two weeks now then yesterday I called the number in the back of my card but still they haven’t emailed me the letter until now. That’s why I’ll never use FNB for my business accounts because of this nonsense. What makes it worse is that I’ve requested the letter before for my other cards and I was helped. The lady from the call center was terrible her name is K****to

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 May 2019, 09:17
Official
Good Day Blessing Sibusiso Mathenjwa 
  
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
 Ref: ***NF 

Regards, Hello Peter Team Tel number: ***