BD
Bel D

1 reviews | Active since Oct 2011

21 Jul 2015, 14:01

Service

When coming to this branch for banking service there is an average minimum waiting time of 30 minutes before being attended to. There are not enough counters and personell to assist the public and when attended to, the tellers don't seem to know what they are doing - REALLY as a PRIVATE client I am expecting more for my bank charges!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Jul 2015, 14:23
Official
Hello BOO1,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 725444.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)