1 reviews | Active since Mar 2014
Service
its is disappointing when you told that sorry there's nothing i can do when you call your banker and at first when try and contact them it a hassle as they are forever in a meeting. The service at fnb bank has gone from HOW CAN WE HELP YOU to sorry there's nothing we can do. Try to bring the complaint to the manger or the department head it gets worse. NOBODY AT FNB BANK LISTEN ANYMORE and it sad because i have been a client for more that 5 years with them and now i hope that complaining here will help, maybe this should get someones attention. It really sad that i have to move to another bank and maybe it should get better there.my account is a PRIVATE WEALTH account and was supposed to be that best. Service like this should be taken to the public and should be put in the press as to how we get overcharged but don't get the service. Come fnb smell the coffee and catch a wake up and remember there other banks out there
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to FNB Private Wealth who will contact you shortly.
Complaint reference 665850.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to FNB Private Wealth who will contact you shortly.
Complaint reference 665850.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
