Seriously wondering why I decided to switch banks!

I'm in the process of trying to switch banks, I did an online application for a FNB gold cheque, as well as gold credit card. While doing the initial application, the website timed out and i was unable to complete the application. I then received a call to discuss a quotation with them, which i accepted and had to send through documents, which i did. It was then taking a while, so i decided to follow up with the application, I was told that there was a discrepancy, and a new quotation was to be discussed with me, so we went through the process again. I again accept the new quotation, and await delivery of my credit card.

Today, receive the card, go online to activate it and the limit on the card is hopelessly different to the quotation that I accepted. I call in only for the call centre to tell me that, that is the limit i agreed to, and if i want a higher limit i should apply for a limit increase.

You say all your call are recorded , i urge to to go back and listen to them to see if i agreed, the amount currently on the card i spend on petrol a month, so it is absolutely useless to me! seriously considering just s****ping the whole thing, if this is the kind of service I'm going to receive. ABSOLUTELY SHOCKING!!