Seriously Poor Service - Consistently

Dear Mr RB Jacobs of FNB<br> <br> THIS IS ABSOLUTELY ABSURD!!!<br> <br> Following this continuous complaints of poor service, no feedback, *********** branches, and lack of ANY support, last night I receive an SMS (not a call or email or ANYTHING PERSONAL) to tell me my docs are \incomplete or unclear"and my accounts will be frozen???<br> <br> Right now I am holding back to typing utter profanities of the disgusting service you are giving me!!<br> <br> HOW is it possible I was in the bank 4 weeks ago to update my FICA docs and now my documents are \""incomplete or unclear\""?? Are you kidding?? And to threaten to \""freeze all my accounts\""!? I feel a good lawyer can actually sue you for this!!<br> <br> I will YET AGAIN"