DG
Daniel G

1 reviews | Active since Feb 2015

10 May 2017, 16:55

seriously?

<p>Do I have to get on my knees and beg to have an account closed?</p> <p> </p> <p>FNB please close my cheque account, I have called and was promised a call back, a week later called again and didnt have my bank card on me so they would not assist not even offer to ask security questions to identify myself.</p> <p>I am Daniel Gimesi, please close the cheque account!!!!!!!!!!!!!!!!!!!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 May 2017, 08:47
Official

Good day Mr. daniel

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***