SS
Shon S
1 reviews | Active since Mar 2009
17 Oct 2022, 12:35
Sent from here to there
I am having a problem with my account when I do transfers. I am always sent from here to there. In September I was told to contact KYC, which I did and they responded saying: On Mon, Sep 26, 2022 at 6:01 PM <***> wrote:
Good day
Kindly note all is in order
Regards
KYC TEAM Regards,
Now the same issue is back, and I am told by Lindiwe to contact KYC, without saying why, and Samea says contact home loans. I am always sent from pillar to post and this is not good service.
Helpful (0)
Replies (1)0
Replies (1)SS
Shon S's updateReviewer Update
19 Oct 2022, 15:31 I have been an FNB customer for so many years, I don’t even remember the time I was not 😊 But over the last couple of month, I have just experience a lot of KYC issue which I comp**** twice in the last two month. But today when I was told I need to do another KYC, which was never communicated to me, I was not happy at all. Especially because I cannot transact until I do so. But instead of getting upset, I just accepted that maybe I have been here for too long, maybe it is time to move on and just be grateful for the last 21 years. I am now in the process of cancelling my account, it is time.
SS
Shon S's update19 Oct 2022, 15:31
Reviewer Update
I have been an FNB customer for so many years, I don’t even remember the time I was not 😊 But over the last couple of month, I have just experience a lot of KYC issue which I comp**** twice in the last two month. But today when I was told I need to do another KYC, which was never communicated to me, I was not happy at all. Especially because I cannot transact until I do so. But instead of getting upset, I just accepted that maybe I have been here for too long, maybe it is time to move on and just be grateful for the last 21 years. I am now in the process of cancelling my account, it is time.