Senior Administration Officer

I am bank shopping claar,

A consultant told me card ordered via app is free.... I just checked my statement R140 for card replacement, can't believe this.. And this card took ages to be delivered. FNB Zambezi called me last week Thursday when I told the manager how long I have ordered the card he said they knew received it the a Tuesday before that. Saturday I went to collect my card, the register I signed shows card received 4 April. So if a whole manager is gonna call and lie to me, what's the point. That time the period is had no card since 23rd March.... To receive my card 16 April 14 April I've been doing ewallet and being charged one manage after the complaint about the service at their branch called and said they would reverse those charges and nothing has happened.

Knew thing I don't like, is being **** to and misled... It's different managers so clearly I am never going to get any thrut from fnb. I will soon find a new home it only a matter of changing accounts at work and then my salary is moved.

Thanks you for the treatment FNB, I never thought I would write such about you.