1 reviews | Active since Mar 2018
Senior Administration Officer
Went to fnb at gezina galleries in Pretoria, the lady told me she can't help me with Cardless Withdrawal... Insisted I do ewallet I told her it charges and she looked at me like I'm mad complaining or avoiding 10. This is after I lost card and ordered new one on cellphone app on 23 March till today I'm Cardless. I am fed up.... Will need to see which bank will appreciate and service me better I deserve a better or best service not this... It's not the first time experiencing problems same branch....
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Points of Presence for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Points of Presence for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)