KN
Kudzai N
1 reviews | Active since Jul 2012
03 Dec 2019, 16:11
Sellina Tsholo ( FNB President Hyper, Krugersdorp) Excellent service
I would like to commend Sellina Tsholo for her exceptional service in trying to resolve my dispute. After going to the bank almost everyday following up on my case, Sellina took notice of my frequent visit then she approached me and assured me that she will assist me as soon as she was done with the client she was serving at that moment. Selina took it upon herself to go the extra mile to assist me when the relevant person at the ATM cash dispute was not doing enough to resovle my issue. She did follow ups via emails and phone calls and always called me to update me of the dispute. Excellent customer service from Sellina and hope you continue doing the great job!
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Replies (1)FNB (First National Bank)'s replyOfficial
04 Dec 2019, 14:28Good Day Kudzai
We've received your compliment. Thank you so much for taking the time to compliment our staff. We will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavor to assist you with any requirements you may have in the future.
Regards
Hello Peter Complaints Team
We've received your compliment. Thank you so much for taking the time to compliment our staff. We will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavor to assist you with any requirements you may have in the future.
Regards
Hello Peter Complaints Team
FNB (First National Bank)'s reply04 Dec 2019, 14:28
Official
Good Day Kudzai
We've received your compliment. Thank you so much for taking the time to compliment our staff. We will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavor to assist you with any requirements you may have in the future.
Regards
Hello Peter Complaints Team
We've received your compliment. Thank you so much for taking the time to compliment our staff. We will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavor to assist you with any requirements you may have in the future.
Regards
Hello Peter Complaints Team
