RG
Rika G
1 reviews | Active since Oct 2015
15 Oct 2015, 15:59
Sell unclaimable policies on overdraft facilities
I was contacted to take out a loss of income policy to cover my overdraft which I have done. I have since lost my job and claiming against the policy I was told that they need to listen to the recordings and then they will contact me until now I was not contacted. Very easy to make sales however not in the position to deliver a service.
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Replies (1)
FNB (First National Bank)'s replyOfficial
16 Oct 2015, 08:05Hello F***,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 787327.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 787327.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply16 Oct 2015, 08:05
Official
Hello F***,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 787327.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 787327.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)