Security and limits on card tap authorisations.

I recently wrote a review for an incident that took place at FNB Bronkhorstspruit when someone was ****** at gun point in the bank. FNB responded and said I would be contacted within a certain time which did not happen. The branch manager phoned me sometime later requesting information unrelated to the incident that I did not know about. I raised the ******* and he responded that improvements with regard to security would be made. I was in the bank on the 19 May 2023 to request that all my cards should require a pin before purchases are approved and not just be approved by tapping the bank card. There has been absolutely no improvement with regard to security at the bank anyone can enter the bank. There is a lady at the door who will ask if she can help but this is still exactly the same as it was at the time of the *******. My debit card quantity was lowered and I was informed by the staff the credit card cannot be lowered to less than R500.0 rand. This means that if someone gets hold of my credit card they can carry on tapping it until the funds are exhausted. They will obviously say it must be reported and the card can be canceled. However in South Africa the reality is you can be ****** and left stranded next to the road or shot and your funds in the bank ******. I may be wrong but I definitely think it should be left up to banks customers to decide what the tap amount should be on their bank cards.