HP
Henk P

1 reviews | Active since Jun 2020

27 May 2021, 17:21

Secure online chat

Secure online chat does not work. Responses from the "agents" takes forever. System unstable, connection to "agents" lost frequently and then another "agent" takes over and one has to explain all from scratch. FNB Secure online chat is a waste of time.

0
Replies (2)
HP
Henk P's update27 May 2021, 17:26
Reviewer Update
Online "In contact" settings
One can't change this to "email only" - the system does not allow you to.
FNB needs to fix this.
HP
Henk P's update28 May 2021, 08:06
Reviewer Update
Good morning,
Thank you, I saw the emails.
Best regards
Henk