PD
Phillip D
1 reviews | Active since Nov 2013
08 Jun 2023, 12:09
Secure Chat is **********- doesn’t work
The secure chat functionality is a complete and utter waste of time. It was ales forever….I spent 43 minutes on their system trying to report card ***** and gave up….it must be a machine because there is no intelligence in the way they answer. USELESS
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Replies (1)
FNB (First National Bank)'s replyOfficial
08 Jun 2023, 12:44 Good day Mr. Phillip Donnelly,
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Best regards,
FNB (First National Bank)'s reply08 Jun 2023, 12:44
Official
Good day Mr. Phillip Donnelly,
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Best regards,