AH
Andrew H
1 reviews | Active since Aug 2020
04 Aug 2020, 11:32
SECURE CHAT
Whoever decided that the secure chat was a good idea needs help. It is so temperamental, it jumps around, typed messages disappears, nobody responds, questions are missed, questions are asked a few times, agents come and go, huge delays experienced. Its actually a great way to get clients NOT to use something as its so bad.
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Andrew H's updateReviewer Update
04 Aug 2020, 12:57I would like to speak to the person who is ultimately responsible for this abomination of a customer interface. It has to be without any question the worst form of communication I have ever had with any company. Who designed it? Who is responsible? Have they actually ever used it? Do they care?
AH
Andrew H's update04 Aug 2020, 12:57
Reviewer Update
I would like to speak to the person who is ultimately responsible for this abomination of a customer interface. It has to be without any question the worst form of communication I have ever had with any company. Who designed it? Who is responsible? Have they actually ever used it? Do they care?