WM
Wendy M
1 reviews | Active since Dec 2013
04 Jan 2019, 11:08
Secure chat
I have been waiting on the FNB secure chat for 55min . What great service. We are told to download the app, but its the same as listening to music on the phone. Ive been told that i am number 40 in the queue at 10.14 and its now 11.08
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Replies (1)
FNB (First National Bank)'s replyOfficial
07 Jan 2019, 08:56Good Day Wendy Malgas,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Firdoze Khan
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Firdoze Khan
Hello Peter Complaints Team
*** (option one)
Best regards,
FNB (First National Bank)'s reply07 Jan 2019, 08:56
Official
Good Day Wendy Malgas,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Firdoze Khan
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Firdoze Khan
Hello Peter Complaints Team
*** (option one)
Best regards,