Secondhand Items on Ebucks

I recently purchased a nutribullet on ebucks.com (after having saved my ebucks for years). When I looked at the package I thought it was odd... the box does not look new. When I opened it... I was dumbfounded to find out that I was delivered a used/return item. The nutribullet glasses had lots of scratches; it was obvious that it was not new. I did not expect to receive a second hand item. Imagine I had bought this as a present and sent as a present to a friend. What would they think; cheapskate giving us a secondhand present. I have called ebucks ( ********** 200) about 5 times... they are still contacting their supplier. I am still waiting for them to resolve the issue. #fnb, #ebucks, #poorservice,