FM
Ferrandi M
1 reviews | Active since May 2012
29 Oct 2015, 13:47
Secondary OTP
Hi,<br> <br> Generally I find this person absolutely useless. I request a different manager.<br> <br> I have been using my 2ndary OTP (email) for years now. Suddenly its gone. Asked her to resolve. As usual she is true to her own self: useless. <br> <br> In the end passing the buck to FNB Online asking me to call them. I am in a foreign country and have to deal with this kind of ****!!<br> <br> Please resolve my issue. <br> Get me a new Private Bank Manager
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FNB (First National Bank)'s replyOfficial
29 Oct 2015, 13:53Hello ferrandi,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 801032.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 801032.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply29 Oct 2015, 13:53
Official
Hello ferrandi,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 801032.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 801032.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)