Second review. Problems not solved but rather escalated.

<p>After my last review of FNB, I was contacted by a representative of FNB. She assured me that everything would be sorted and I would get a new card ASAP. However, a few minutes after being on the phone with her I got an SMS saying "Your card number ... has been cancelled on July 26th". I then emailed the woman who I spoke to who said she would order a new card for me asking why my card was cancelled. She rep**** with "the previous card would not have worked as the business account has not been activated as yet." This is incorrect. My account was activated last month and I've used the old card multiple times. </p> <p> </p> <p>After this I was flagged as a potential foreign tax payer and my account was placed on hold because of this (I have no idea why). </p> <p> </p> <p>FNB call centre can't assist, they say I must wait a few days. This is ridiculous now. If I didn't already have all of my business documents printed with these banking details I would have closed my account. I'm disgusted at how the system is not at all connected. Every one of FNB's representatives I've spoken to have given me conflicting information and nobody seems to know what is going on in my account.</p>