Second complaint

<p>The reference number is 929461 for the first complaint from someone from FNB....</p> <p style="font-size: 11.211pt; line-height: 140%;">Im basically complaining again because it seems to be the only way FNB ever gets to get things fix. i was promised a call back on the <a style="font-size: 11.211pt; line-height: 140%;" href="calendar:T2:24/05/2016">24/05/2016</a> with regards to my first complaint and i received no call which im very disappointed about. I need my money back or my R70 airtime.</p> <p> </p> <p> </p> <p>*** that's the reference number for my complaint lodged on the 22nd of May. It's been over 24-48 hours now. I've even called in to check and was advised they would send off the request to your back office to contact MTN. I never received my airtime of R70 I purchased using my cellphone banking. FNB should either refund my R70 back asap. I'm so disappointed at what happened. I recently joined FNB and my experience hasn't rather been one of the best</p>