CJvV
Chantell Janse van Vuuren
1 reviews | Active since Aug 2019
20 Sept 2023, 10:48
SCAN TO PAY? SCAN TO LOSE!
FIVE DAYS after a Scan-To-Pay transaction at an FNB CLIENT Merchant, the Merchant still does not have their money, and THREE DAYS after posting a Query I still have no feedback. Generally, I am a very happy FNB client, and I am hoping this will be the last such an experience I will have... But considering that I am not the only person affected in this matter I am taking further steps.
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Chantell Janse van Vuuren's updateReviewer Update
11 Oct 2023, 19:11Well SHELDON saved the day. This gentleman went a very long to redeeming FNB in my opinion. My Query has been resolved and I am happy with the outcome and feedback. I am still somewhat disappointed with the time it took, but Sheldon's regular emails and follow-ups make up for many ill feelings from my side.
CJvV
Chantell Janse van Vuuren's update11 Oct 2023, 19:11
Reviewer Update
Well SHELDON saved the day. This gentleman went a very long to redeeming FNB in my opinion. My Query has been resolved and I am happy with the outcome and feedback. I am still somewhat disappointed with the time it took, but Sheldon's regular emails and follow-ups make up for many ill feelings from my side.