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FARHAAN B

1 reviews | Active since Jul 2016

08 Sept 2018, 20:41

****S AS USUAL

MY EBUCKS QUERY HAS BEEN SOLVED IN THE PAST HOWEVER I WAS TOLD THAT IN THE PAST YEAR I WAS ON THE WRONG LEVEL AND WAS SUPPOSED TO BE ON MY CURRENT LEVEL. THE NEW STRUCTURE THUS LOWERED ME HOWEVER IF I WAS ON LEVEL FOR AND THE NEW LEVEL BROUGHT ME TO LEVEL 3 I WAS DOWNGRADED THUS THE NEW STRUCTURE DIS EMPOWERED ME INSTEAD OF HELPING ME BUILD ON MY ACHIEVEMENTS THE CONSULTANT ALSO ADVISED THAT HE WOULD SEND MY QUERY TO FNB I THINK TO GET AN EXPLANATION AS TO WHY I WAS DOWN GRADED.

STILL WAITING

****S ****S AND MORE ****S THEY ONLY WANT YOU TO BUY IN TO THE NEW STUPID PRODUCTS.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Sept 2018, 08:23
Official

Good day Farhaan Bhamjee,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***.

Regards

Hello Peter Complaints Team

*** (option one)