1 reviews | Active since May 2016
******** *****s
do not use fnb bank, what bank approves you of a credit card, consultants guarentees delivery in 4working days, on a recorded call, bank sends contract to sign and send it back takes proof if income,, then uploads it on fnb app with account number and all details, noone calls you back, and after 2weeks they take it off my app, no consultants call and update, its been 2weeks, ive been waiting has excuse after excuse, then sends email saying they called but have my phone on loud and did not get any calls from bank, and just has excuse after excuse, i have contract and copies of the calls, bank has taken their clients for jokes and have had it, i have a case and i will be sueing fnb if thet don't give my card and for accessing my accounts without my permission, and consultants are a disgrace and ****ing rude,
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
