1 reviews | Active since Nov 2016
********, Terrible service and not helpful.
My name is khanya... i bank with FNB the most stupid bank ever...I wonder why FNB still operating, because they r not helpfully really they must find another slogan.. I am so tired of waiting for my money from FNB/MFC/NEDBANK some1 really needs to pay me my money...1st I dnt have any account with you MFC NEDBANK...I dnt even own a car, so why is it that I am paying for a car...mfc has R2600 of my money that was debited frm my account on the 27 August 2017...since den I fone my bank Fnb to try and get back my money well dey said dey won't be able to reverse I must go to Nedbank cos they deal with Mfc...so I went to Balfour Mall they couldn't help me then i went to Norwood infact in Norwood 1 lady said I can use the fone to call Mfc...so I did but the agent was not helpful at all...For Goodness sake I want my money back reversed back to my account. ..I don't have any account with you people I just want my money...stop robbing people...is it because I am a fool and you guys are smart and that is why dis is happening to me.... ..I bank with fnb and both of you banks really suck...you are no better than the other...seriously people go 2 standard bank...capitec bank or absa for better service cos clearly this 2 banks are useless. I still want my money though...you suck...how can we not help you? That is FNB 4 you and MFC NEDBANK i'm gonna still your money. I want my money this 2 banks must make a plan on how are they gonna reverse MY MONEY.....I am very angry...you really suck.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number *** was issued for your complaint. I have escalated your complaint to the relevant department who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number *** was issued for your complaint. I have escalated your complaint to the relevant department who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
