CA
Cindy A
1 reviews | Active since Feb 2011
26 Jan 2021, 07:26
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For 2 months now, I have been having debit order go off that I know nothing about. FNB gives you all these "ways" to self help, but none of them work. I cant dispute the debit order, I can stop the debit order and I cant even speak to a consultant because their foolish android doesn't know how to answer anything. What is the purpose of having channels of communication if none of them work.
I don't know anything about the debit, it wasn't authorized by me. I don't have any automatic debits on my account for this exact reason.
I want these debits reversed and stopped immediately.
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Replies (1)CA
Cindy A's updateReviewer Update
28 Jan 2021, 14:28I have had my debit order issue solved, the consultant that contacted me was helpful and assisted perfectly. However, I don't understand how I have to pay R130 in bank charges to reverse a R178 total on debit orders, that I don't even know anything about.
CA
Cindy A's update28 Jan 2021, 14:28
Reviewer Update
I have had my debit order issue solved, the consultant that contacted me was helpful and assisted perfectly. However, I don't understand how I have to pay R130 in bank charges to reverse a R178 total on debit orders, that I don't even know anything about.