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I got a temporary loan of Fnb of R1000 on the 22nd of September with repayment of 130. At around 20:00 I am trying to buy airtime and I check my balance it’s at R1,910 where Fnb had deposited another R1000 into my account without my knowledge, is this how you **** your clients? Now you gonna want me to repay the 130 and 1000 loan that I did not ask for? Fnb is a **** and I will continue to shout this for everyone on any social media I can get on. And pleas don’t contact me about the cellphone contract I wanted, I am not dealing with ******** anymore. Gonna move my account to capitec not only are their rates lower but their funeral and life cover is better than yours ********.
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Replies (1)FNB (First National Bank)'s replyOfficial
23 Sept 2019, 09:42Good day Lesego Molefe
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply23 Sept 2019, 09:42
Official
Good day Lesego Molefe
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
